BagBuddy solves a simple problem: you've arrived in Cambridge early, your hotel check-in isn't until 3pm, and you're dragging luggage through cobblestone streets. They collect your bags and deliver them wherever you need, whenever you're ready.
We built BagBuddy's entire digital platform from scratch — a booking system with real-time availability, WhatsApp integration for instant communication, location-based pricing, and a clean, conversion-focused interface that makes booking a collection effortless.
The entire booking flow was designed to be completed in under 60 seconds. Select your location, choose a time window, pay — done. No account creation required, no unnecessary steps.
Tourists handing over their luggage need confidence. We designed the Quick Overview panel to immediately communicate the service — collect, store, deliver, price — all visible without scrolling.
BagBuddy operates in Cambridge, so every SEO decision, every piece of copy, every keyword was optimised for local search. Google Maps integration, local schema markup, and Cambridge-specific landing pages.
A clean, structured layout engineered for larger screens.
Tourists book on their phones. Every interaction was designed mobile-first — thumb-friendly, fast, and clear.
Landing
Overview